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When Third-Party Service Design Falls Flat

People purchase additional bundled insurance products expecting the same quality of service as they receive from the provider […]


Designing for Mobile Web Users

I often reflect on the first time I designed a mobile website. This was to be a dedicated […]


Why “Pixel Perfect” Isn’t Perfect

When a product is close to launch, many designers will focus on the intricate details. Ultimately, those who […]

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