Our user-centred design approach involves building lasting relationships with your stakeholders and customers.
We’re a small team who deliver big results for ambitious clients. We don’t hide the people who do the work behind layers of account management. This is because collaboration is at the heart of our approach.
UX goes far beyond user interface design. We take into account every interaction your customers have with the organisation.
Everything should feel simple, natural and consistent.
Perhaps you’re wrestling to digitally transform an established automotive business? Maybe you work for a software startup aiming to find product/market fit? Are you running a succesful eCommerce business and just want to increase conversion?
Let’s achieve great things, together.
Managing Director (UX)
After a decade practicing UX, Adam will make sure you have the evidence to make decisions. He’s delivered commercially successful projects for brands ranging from the automotive industry to financial services and higher education. Before founding Natural Interaction, Adam spent 5.5 years at AXA, holding UX Design authority for the UK Life business. Adam’s strategic thinking will help balance commercial and user needs.
Technology Director & Partner
Adi has been at the heart of the Natural Interaction team since joining us in 2013. Adi’s speciality is empathising with users and ensuring that our design doesn’t lose its humanity. She’s participated in interaction design and usability testing for clients including Jaguar, Consortium and Rolls-Royce.
Kenton joined in 2016 after completing internships with TV & Media Production companies in Bristol and Perth. Kenton earned his degree in Film, Media and Cultural Studies at UWE which covered a variety of relevant modules including Research & Ethnography, Interaction Design and Video Production.
For us to get along, you’re probably going to be a little bit adventurous. We’re not talking reckless abandon here – we’re very nerdy when it comes to evidence, analytics and data. But to be a good match you’re going to have to be willing to throw out the old agency / client relationship rules and get creative about how we work on this together. You won’t be satisfied by mediocrity – you’ll be looking for something that makes your customers happy and gets them spending.
We’ve worked with retailers, software startups and global automotive clients, but we’re not fussy – we just love having a problem to get our teeth into. If you have customers and want to interact with them better, chances are we can help.
We believe that multi-disciplinary doesn’t necessarily mean multi-expertise. Working with specialist partners who share our values keeps us on our toes and gives us the benefit of their experience without descending into groupthink.